SYNDMART LLC (“we” and “us”) operates (syndmart.com) (“Website”). By placing an order through this website, you agree to the terms below. These policies ensure both parties are aware of and agree upon this arrangement to protect and set expectations for our service mutually.
Shipping Methods
We offer multiple shipping options to suit your needs. Available shipping methods will be displayed at checkout.
Standard Shipping: Always free
Expedited Shipping: Available at an additional cost (calculated at checkout)
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Please note that processing times may vary slightly depending on product availability or customization requirements.
Estimated Delivery Times
Delivery timeframes are estimates and may be affected by factors such as customs clearance, seasonal demand, or other unforeseen delays. Exact estimates will be provided at checkout.
We currently ship to over 150 countries worldwide.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number and link. If your delivery exceeds the estimated timeframe, please contact our support team for assistance.
Note: Delivery times may vary based on customs processing and local courier service performance.
Lost or Damaged Items: If your package arrives damaged, please reject the parcel from the courier and contact customer service within 2 days. If the package was delivered in your absence and is damaged, reach out to us within 2 days for resolution, including a replacement or refund. See our refund policy at syndmart.com/policies/refund-policy for more details.
Returns and Refunds: Refer to our return policy at syndmart.com/policies/refund-policy for eligibility and timelines regarding returns and refunds.
Customer Service: For any inquiries, please contact us at info@syndmart.com.