Syndmart (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, make purchases, leave comments, or interact with us globally.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, billing/shipping address, phone number.
Payment Information: Credit/debit card details processed securely via WooPayments, Stripe, or PayPal. We do not store full card data.
Order Details: Products purchased, transaction amounts, and order history.
Account Data: Login credentials (encrypted), preferences.
Technical Data: IP address, device type, browser type, geolocation, cookies.
Marketing Data: Email preferences, feedback, survey responses.
Comments & Media: Information provided in comments, images uploaded to the website (excluding embedded location data, unless provided by you).

2. How We Collect Your Data

When you create an account or place an order.
Through cookies and tracking tools (for website analytics, personalization, and currency display).
When you interact with us via email, chat, or social media.
When leaving comments or uploading content on our website.
When using WooPayments, Stripe, or PayPal for checkout.

3. How We Use Your Data

We process your data for the following purposes:

Order Processing & Delivery: To fulfill your purchases.
Payment Processing: Through secure payment gateways.
Customer Support: Resolve inquiries and issues.
Marketing: Send offers and newsletters (with consent).
Security & Fraud Prevention: Detect and prevent unauthorized transactions.
Comment Moderation & Spam Prevention: Review comments using automated services.

4. Cookies and Tracking

We use cookies to:

Enable essential site functions (checkout, login, cart).
Display prices in local currency
Remember user preferences such as language and screen display settings.
Analyze website performance (analytics tools).

Your Choices:

Accept all cookies
Reject non-essential cookies
Manage cookies via browser settings

Third-Party Cookies: Payment gateways, analytics tools, and embedded content from other websites may set cookies.

5. Comments and Embedded Content

When you leave a comment, we collect the comment content, IP address, and browser user agent.
Uploaded images should not contain embedded location data.
Embedded content from other websites behaves as if you visited that website directly; external websites may collect information and use cookies.

6. Data Retention

Comments and metadata are stored indefinitely to enable automatic recognition and approval of follow-up comments.
Registered users’ personal information is stored in their profiles. Users can view, edit, or delete personal data (except username). Administrators may also manage user data.

7. Sharing Your Data

We do not sell personal data. We may share data with:

Payment Processors: WooPayments, Stripe, PayPal
Shipping Providers: For order delivery
Service Providers: For email marketing, analytics, and hosting
Legal Authorities: If required by law or for security

8. International Data Transfers

Data may be stored or processed outside your country, including the United States or other jurisdictions where service providers operate. Appropriate safeguards, such as Standard Contractual Clauses, are used.

9. Your Privacy Rights

Depending on your location (e.g., GDPR, CCPA), you may:

Access personal data we hold about you
Request correction of inaccurate information
Request deletion of personal data
Opt-out of marketing communications
Request data portability

Contact: info@syndmart.com

10. Security Measures

We utilize SSL encryption, secure payment gateways, and ongoing system monitoring to safeguard your data.

11. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

12. Updates to This Policy

From time to time, we may update our Privacy Policy to reflect new practices or regulatory requirements. When we make significant changes, we will notify our customers. To ensure you are aware of your rights regarding personal data, we recommend checking the Privacy Policy online periodically. You can also access it at any time through quick links before providing your personal information. Link to the Privacy Policy: https://syndmart.com/privacy-policy

13. Contact Us

Email: info@syndmart.com.

Link to our website: https://syndmart.com

Privacy Policy