Privacy Policy
Syndmart (“we,” “us,” or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. Your use of the Services and any personal information you provide are governed by our Privacy Policy, which explains how we collect, use, and protect your information. Syndmart is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact information, including your name, billing address, shipping address, phone number, and email address
- Financial information, including payment method details, transaction details, payment confirmations, and other payment information
- Account information, including your username, password, preferences, and settings
- Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your order history
- Communications, including information you provide when contacting us for customer support or other inquiries
- Device information, including IP address, browser type, network information, and other unique identifiers
- Usage information, including how and when you interact with the Services
Sources of Personal Information
We collect personal information from the following sources:
- Directly from you, including when you create an account, place an order, contact us, or otherwise use the Services
- Automatically through the Services, including from your device and through cookies and similar technologies
- From service providers, including when they collect or process information on our behalf
- From partners or other third parties, as permitted by law
How We Use Your Personal Information
We may use personal information for the following purposes:
Providing, Customizing, and Improving the Services
- Processing payments and fulfilling orders
- Managing accounts, preferences, returns, and exchanges
- Delivering products and services
- Creating a personalized shopping experience, including product recommendations
Marketing and Advertising
- Sending promotional communications by email, text message, or postal mail
- Displaying advertisements based on your activity with our Services and other merchants
- Measuring marketing performance
Security and Fraud Prevention
- Authenticating accounts and transactions
- Detecting, investigating, and preventing fraudulent or malicious activity
- Securing the Services
Communicating With You
- Responding to inquiries and providing customer support
- Maintaining our business relationship with you
Legal and Compliance Purposes
- Complying with applicable laws and regulations
- Responding to lawful requests
- Enforcing our terms and policies
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
- With Shopify, payment processors, fulfillment partners, analytics providers, and other service providers that support our business
- With business and marketing partners for advertising and marketing purposes
- When you direct or consent to such disclosure
- With affiliates within our corporate group
- In connection with a business transaction, such as a merger, acquisition, or bankruptcy
- For legal reasons, including compliance with laws, subpoenas, or court orders
Relationship With Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Shopify platform.
Information you submit to the Services will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.
To support and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, other merchants, and Shopify. In these cases, Shopify acts as an independent data controller.
To learn more about how Shopify processes personal information and how to exercise your rights, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Cookies and Similar Technologies
We use cookies and similar technologies to operate, improve, and personalize the Services, as well as for analytics and advertising purposes. You can control cookies through your browser settings.
Third-Party Websites and Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of those third parties. We encourage you to review their privacy policies.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
We implement reasonable safeguards to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access or request a copy of your personal information
- Request correction or deletion
- Request data portability
- Opt out of targeted advertising or certain data sharing
Global Privacy Control
If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt out of certain uses where required by law.
We may need to verify your identity before responding to requests.
International Transfers
Your personal information may be transferred to, stored, or processed in countries outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@syndmart.com; info@syndmart.com
Phone: [+9175977508]
For applicable data protection laws, Syndmart is the data controller of your personal information.