Politique d'expédition

SYNDMART LLC ("we" and "us") operates (syndmart.com) ("Website"). By placing an order through this website, you agree to the terms below. These policies ensure both parties are aware of and agree upon this arrangement to protect and set expectations for our service mutually.

Shipping Methods: We offer multiple shipping options to meet your needs. The available methods will be presented during checkout. Standard shipping is free, while expedited shipping is available at an additional cost.

Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. Processing times may vary depending on product availability or customizations.

Shipping Costs:

  • Standard shipping: Free

  • Expedited shipping: Additional cost (displayed at checkout)

Estimated Delivery Times: Delivery estimates are shown at checkout and are subject to potential delays such as customs clearance, peak seasons, or unforeseen external factors.

Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking details. If your delivery exceeds the estimated time, contact us for further assistance.

Lost or Damaged Items: If your package arrives damaged, please reject the parcel from the courier and contact customer service within 2 days. If the package was delivered in your absence and is damaged, reach out to us within 2 days for resolution, including a replacement or refund. See our refund policy at syndmart.com/policies/refund-policy for more details.

Returns and Refunds: Refer to our return policy at syndmart.com/policies/refund-policy for eligibility and timelines regarding returns and refunds.

Customer Service: For any inquiries, please contact us at info@syndmart.com.