Syndmart Shipping Policy
Shipping Policy
Syndmart LLC ("we," "us," or "our") operates
https://syndmart.com (the "Website"). By placing an order through our website, you agree to the terms outlined in this Shipping Policy. This policy is designed to set clear expectations and ensure a transparent shipping experience.
Syndmart Shipping Policy: Methods
We offer multiple shipping options at checkout:
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Standard Shipping: Free on orders of $35 or more. Orders below $35 ship for a flat rate of $4.99.
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Expedited Shipping: Available at an additional cost (calculated at checkout)
Available shipping options and pricing will be displayed during checkout based on your location and order details.
Handling Time: Orders are processed within 1–2 business days before shipping.
Estimated Delivery Times
We work quickly to prepare and ship every order. While many orders arrive within the estimated timeframe, delivery may occasionally be affected by factors beyond our control, including customs clearance, carrier delays, severe weather, peak seasons, or local courier disruptions. Delivery times may be slightly extended during holidays or high-volume periods.
Delivery times vary by destination.
United States
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Standard Shipping: 5–11 business days
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Expedited Shipping: 3–6 business days (available at an additional cost)
Global Standard
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Standard Shipping: 5–12 business days
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Expedited Shipping: 3–6 business days (available at an additional cost)
International
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Standard Shipping: 10–22 business days
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Expedited Shipping: 3–6 business days (available at an additional cost)
Delivery times may vary depending on destination, customs processing, and carrier conditions.
We ship to customers in 150+ countries and regions worldwide. We continuously work with our suppliers and logistics partners to strengthen our shipping network and, whenever possible, improve delivery times.
Tracking Your Order
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
If your order has not arrived within the estimated delivery timeframe, don't hesitate to contact our support team at info@syndmart.com, and we'll be happy to assist you.
Note: Tracking updates may take 24–72 hours to appear after shipment.
Customs & Import Fees
We handle customs clearance during shipping. Customers are generally not required to pay additional duties or import fees upon delivery.
Customs delays are outside our control and may occasionally impact delivery timelines.
Lost or Damaged Items
If your package arrives damaged:
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If damage is visible at delivery, please refuse the shipment and contact us within 48 hours.
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If the package was delivered in your absence and is damaged, contact us within 48 hours of delivery and include photos of the damage.
We will review the claim and work toward a resolution in accordance with our Refund & Return Policy:
👉https://syndmart.com/policies/refund-policy
Claims submitted after the 48-hour window may not be eligible.
Returns & Refunds
Returns and refunds are governed by our Refund & Return Policy, including eligibility requirements and timelines:
👉https://syndmart.com/policies/refund-policy
Please review that policy carefully before initiating a return.
Customer Service
For shipping questions or assistance, contact us at: