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Syndmart Shipping Policy

Updated: September 22, 2026

Syndmart LLC ("Syndmart," "we," "us," or "our") operates syndmart.com. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered.

By placing an order through our website, you agree to this Shipping Policy.

1. Shipping Options and Delivery Estimates

Available shipping methods, charges, and estimated delivery times are shown at checkout based on the order, product, destination, and available carrier services.

United States Orders

  • Standard Shipping: Free, with estimated delivery in 5–10 business days.
  • Expedited Shipping: $49, with estimated delivery in 3–6 business days, where available.

International Orders

International standard delivery estimates vary by destination:

  • Standard Shipping: Free, with estimated delivery in 7–15, or 10–25 business days, depending on the destination.
  • Expedited Shipping: Estimated delivery in 3–6 business days, where available. The expedited rate shown at checkout will be $39 or $49, depending on the destination.

The shipping options and delivery estimate displayed at checkout are the options that apply to your order. Certain oversized, restricted, special-order, or otherwise ineligible products may have different shipping charges or may not be available for delivery to some destinations.

2. Order Processing

Orders are generally processed within 1–2 business days before shipment. Processing may take longer during holidays, promotional periods, unusually high order volumes, or circumstances affecting product availability.

Delivery estimates begin after an order has been processed and shipped. Business days do not include weekends or holidays.

3. Delivery Times

All delivery times are estimates, not guaranteed delivery dates. Delivery may take longer because of customs processing, carrier delays, severe weather, holidays, local courier disruptions, address issues, transportation disruptions, regulatory requirements, or other circumstances outside our reasonable control.

4. Tracking Your Order

After your order ships, you will receive a shipping confirmation email with available tracking information. Tracking may take approximately 24–72 hours to become active after the carrier receives the shipment.

If your order has not arrived within the estimated delivery window, email info@syndmart.com and include your order number.

5. Customs, Duties, and Import Fees

International orders may be subject to customs duties, taxes, import fees, brokerage fees, or other charges imposed by the destination. Unless specifically stated at checkout or in the order details, these charges are not included in the product price or shipping charge and may be the customer's responsibility.

Customs clearance is outside Syndmart's control and may affect delivery times.

6. Lost, Delayed, or Damaged Packages

If a package arrives damaged, refuse the shipment where the carrier permits and the damage is clearly visible. If the package was delivered, contact Syndmart within 48 hours of delivery. Include your order number and clear photographs of the package and damaged item.

We will review the claim and determine the appropriate resolution under our Refund & Return Policy. Claims submitted after the applicable reporting period may not qualify for a replacement, refund, or other resolution.

7. Incorrect or Incomplete Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. If an order cannot be delivered because the address is incorrect or incomplete, additional shipping charges may apply for reshipment where available. Some products or international orders may not be eligible for reshipment.

8. Shipping Restrictions

Shipping availability may vary by product and destination because of carrier limitations, product characteristics, customs requirements, import rules, safety requirements, or the availability of suitable shipping services.

If a product cannot be shipped to the selected destination, an applicable shipping option may not appear at checkout. Syndmart may add, change, restrict, or remove shipping destinations as carrier services, fulfillment arrangements, and business operations change.

9. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy, including eligibility requirements, return periods, exclusions, and refund procedures.

10. Contact Us

For shipping questions or order assistance, email info@syndmart.com. Include your order number and the email address used for the order so we can assist you efficiently.

11. Policy Updates

Syndmart LLC may update this Shipping Policy to reflect changes to shipping services, fulfillment arrangements, carriers, destinations, or business operations. The current version will be published on this website with its updated date.

Syndmart LLC
Website: https://syndmart.com
Email: info@syndmart.com