Hi Randall,
We’re very sorry to hear that your order did not arrive. After reviewing the shipment, we found that the delivery address provided was incorrect or incomplete, which prevented the carrier from locating the address and delivering the package.
We will resend your order at no cost to you.
Please provide the correct delivery address along with a contact phone number so we can ship it out immediately.
-Syndmart
Hi Randall,
Thank you for providing your shipping address and contact number. We've processed and shipped a replacement order for you after your original shipment was not successfully delivered.
A shipping confirmation email containing your tracking number will be sent to you shortly.
We sincerely apologize for the inconvenience and appreciate your patience. If you have any questions or need further assistance, please don't hesitate to contact our Customer Support team.
Thank you for shopping with us. We truly appreciate your business.
Syndmart
